BusComm-question 9 chapter 7

A. The first flaw I see is that Mr. Atlas did not use the you attitude. He never really states the benefit the reader will gain from helping him. Also, Mr. Atlas seems to be quite demanding and continually refers to what he wants and what will benefit him. I also noticed that he did not end the letter with any sort of good will. He neglected using thankyou, I appreciate your work, or any polite phrase to close the letter. Finally, what he did write at the closing of the letter, about how he discovered the advertisement is placed awkwardly. I think it the letter would have flowed much better if he had put the information concerning where he found the advertisment and the introduction of the letter.