Wednesday, March 10, 2010

Chapter 10-Test Your Knowledge Five Questions

1. Reports to monitor and control operations are used to see how well the company is doing and functioning. They focus on plans (setting certain guidlines and expectations to direct future action), business plans (summaries of proposed business ventures and descriptions of the company's goals and plans for every major functional area), Operating reports (feedback on sales, expenses, shipments, inventory ect.) and personal activity (information on individual experiences during sales calls, conferences, and various activities.

2.Primary research differs from secondary research in that primary research is brand new research conducted specifically for the current project while secondary research is previously conducted research for another purpose.

3.A reliable survey is one that, if given multiple times to the same person, will result in very similar if not the same answers every time. A valid survey is one that actually measures what it is supposed to measure.

4. A conclusion is a 'wrap up' or in many cases a very brief summary of what was stated. However, a recommendation is an indicator of what you believe would be best for the audience to do. Conclusions are helpful when the audience is receptive and reccomendations are best used when the audience is looking to you for advise.

5.Writers sometimes use a a formal invitation to bid their contracts called requests for proposal (RFP). They use this by including instructions that specify exactly the type of work to be performed or products to be delivered, along with budgets, and other requirements. In giving RFP's to employees the RFP's often include provide strict guidlines on what proposals should include.

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